Find ServiceNow Positions Matching Your Application Expertise
Optimizes software spending through license tracking, usage analysis, and compliance management. Identifies reclamation opportunities, automates reconciliation, and reduces audit risk across the software portfolio.
Tracks physical assets throughout their complete lifecycle from procurement to retirement. Monitors maintenance schedules, manages warranties, and optimizes refresh cycles for maximum value recovery.
Automatically identifies and maps devices, applications, and services in an organization’s IT environment. Helps populate the CMDB.
Identifies, evaluates, and mitigates risks associated with third-party vendors or partners.
Streamlines legal workflows, including case management, contract management, and compliance processes.
Provides real-time dashboards and reports for tracking performance, SLAs, and key business metrics.
Automates complex workflows across departments using a visual, drag-and-drop interface. Reduces manual tasks and increases efficiency.
Connects ServiceNow with external systems and applications using pre-built integrations or APIs.
Uses machine learning to predict and automate tasks, classify tickets, and recommend resolutions based on historical data.
AI-driven chatbot that provides conversational self-service for employees or customers. Handles common inquiries and automates tasks.
Identifies and resolves the root cause of recurring incidents, reducing the likelihood of future disruptions.
Monitors infrastructure and applications for events and alerts. Correlates events into actionable insights for faster resolution.
Provides a user-friendly interface for employees or customers to request services or products. Automates approvals and fulfillment processes.
Ensures smooth implementation of changes in IT systems while minimizing risks and downtime. Includes change request approvals, risk assessments, and scheduling.
Manages the lifecycle of IT incidents to restore services quickly. Includes categorization, prioritization, assignment, and resolution workflows.
Tracks and manages configuration items (CIs) and their relationships to provide visibility into the IT environment.
A low-code/no-code development platform to build and deploy custom applications. Includes Flow Designer, Integration Hub, and automation capabilities.
A central repository for storing and managing organizational knowledge. Enables self-service and provides knowledge articles for employees and customers.
Enables the creation of user-friendly, branded portals for employees, customers, or partners to access services, knowledge bases, and self-service tools.
Focuses on managing infrastructure and operations, including discovery, event management, and service mapping. ITOM ensures system health, visibility, and automated remediation.
Manages field service operations, including dispatching technicians, scheduling, and tracking work orders. Ensures effective service delivery for remote operations.
Aligns projects, portfolios, and investments with business goals. Includes Project Portfolio Management (PPM), Agile Development, and Resource Management.
Integrates with DevOps tools to provide visibility and automation across the software development lifecycle. Tracks change requests, deployments, and compliance.
Helps organizations manage risk and compliance by automating processes for risk assessments, policy management, and audits.
Enhances customer support processes by connecting teams and workflows to resolve customer issues efficiently. Includes self-service portals, case management, and knowledge bases.
Integrates security tools to detect, analyze, and respond to threats. Modules include Security Incident Response (SIR), Vulnerability Response (VR), and Threat Intelligence.
Automates and streamlines HR workflows, from onboarding to offboarding. Offers HR case management, employee self-service portals, and document management.
Tracks and optimizes IT assets across their lifecycle. Includes hardware (HAM) and software (SAM) asset management, ensuring compliance and cost efficiency.
Centralized platform for managing IT services, incidents, requests, problems, and changes. ITSM standardizes service delivery across the organization using workflows, SLAs, and automation.
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