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EUROPEAN DYNAMICS
Application Support Engineer
Join EUROPEAN DYNAMICS as an Application Support Engineer. Troubleshoot eGovernment apps, ensure user satisfaction, and enjoy competitive salary, health coverage, and flexible hours.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
Incident Management
Integration Hub
Service Portal
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
January 31, 2025
We are seeking a proactive and detail-oriented Application Support Engineer to join our eGovernment application support team. This role is focused on understanding, troubleshooting, and enhancing the functionality of eGovernment applications, ensuring a seamless user experience for our clients.
Requirements
- Experience with service management tools (e.g., Jira, OTRS, ServiceNow, or similar)
- Knowledge in ITIL, ITSM, and Incident Management
- Prior involvement in IT projects within an Agile framework, with an understanding of continuous integration and deployment practices
Benefits
- Competitive full-time salary
- Private Health Coverage on the Company’s group program
- Flexible Working Hours
- Top-of-the-Line Tools
- Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities
- Career Growth: Work with some of the most innovative and exciting specialists in the industry
- Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth
Requirements Summary
2+ years of experience in service management tools and ITIL, ITSM, and Incident Management
