Crypto.com

Application Support Engineer

Join Crypto.com as an Application Support Engineer in Singapore. Ensure system uptime, provide L1/L2 support, and manage incidents. Requires 3-5 years in fintech, Linux, and SQL. Enjoy competitive salary, medical benefits, and flexible work options.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
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Incident Management
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DevOps
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Application Developer

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 23, 2025

Ensure maximum uptime for multiple production systems, provide L1/L2 application production support to users, and manage incidents and requests raised to the team.

Requirements

  • Very strong sense of self-discipline, responsibility, and integrity.
  • Strong interest in working in crypto technology and financial environments.
  • Min 3-5 years of experience in application support with fintech background
  • Strong team player with ability to proactively manage self and team's work with little supervision.
  • Experience in applications on Linux environment and cloud computing
  • Knowledge in basic Linux commands
  • Experience in any code/scripting languages
  • Proficient in SQL Database queries and relational database concepts
  • Familiar with log traversal tools such as Sumologic or Kibana, or via Linux command line.
  • Good knowledge in formal and practical production support model
  • Experience with ITSM platforms like Jira, ServiceNow, etc.
  • Excellent problem solving skill with keen eye for detail.
  • Excellent communication and interpersonal skills.
  • Excellent time management ability and self organised and motivated.

Benefits

  • Competitive salary
  • Medical insurance package with extended coverage to dependents
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
  • Work Perks: crypto.com visa card provided upon joining

Requirements Summary

Min 3-5 years of experience in application support with fintech background, strong sense of self-discipline, responsibility, and integrity, and experience in applications on Linux environment and cloud computing