Ensure maximum uptime for multiple production systems, provide L1/L2 application production support to users, and manage incidents and requests raised to the team.
Requirements
- Very strong sense of self-discipline, responsibility, and integrity.
- Strong interest in working in crypto technology and financial environments.
- Min 3-5 years of experience in application support with fintech background
- Strong team player with ability to proactively manage self and team's work with little supervision.
- Experience in applications on Linux environment and cloud computing
- Knowledge in basic Linux commands
- Experience in any code/scripting languages
- Proficient in SQL Database queries and relational database concepts
- Familiar with log traversal tools such as Sumologic or Kibana, or via Linux command line.
- Good knowledge in formal and practical production support model
- Experience with ITSM platforms like Jira, ServiceNow, etc.
- Excellent problem solving skill with keen eye for detail.
- Excellent communication and interpersonal skills.
- Excellent time management ability and self organised and motivated.
Benefits
- Competitive salary
- Medical insurance package with extended coverage to dependents
- Attractive annual leave entitlement including: birthday, work anniversary
- Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
- Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
- Work Perks: crypto.com visa card provided upon joining