KPMG Global Services

Assistant Manager

Join KPMG Global Services in Bangalore as an Assistant Manager. Leverage ServiceNow skills to bridge stakeholders and development, ensuring effective ITSM, HRSD, ITOM, and GRC solutions.

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Consulting
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Entry Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 17, 2025

ServiceNow Business Analyst to serve as a key liaison between stakeholders and the ServiceNow development team, gathering, analyzing and documenting business requirements for successful design and implementation of ServiceNow solutions.

Requirements

  • Strong analytical skills
  • Knowledge of ServiceNow modules (e.g., ITSM, HRSD, ITOM, GRC)
  • Ability to translate business needs into actionable technical specifications

Benefits

  • Detailed documentation of business requirements
  • Alignment with business objectives
  • Primary point of contact between business units and technical team

Requirements Summary

Strong analytical skills, knowledge of ServiceNow modules, and ability to translate business needs into technical specifications