Booz Allen Hamilton

AV/VTC Technician, Senior

Join Booz Allen Hamilton as a Senior AV/VTC Technician in Washington, DC. Leverage 8+ years of AV/VTC expertise, support VTC operations, and enjoy great benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 29, 2025

Apply current infrastructure expertise in supporting video teleconferencing (VTC) and collaborative Audiovisual (AV) efforts using Microsoft Teams. Provide customer support for highly visible VTC and AV operations and troubleshooting efforts.

Requirements

  • 8+ years of experience supporting AV and VTC solutions through maintenance, design, installation, configuration, or systems management
  • Experience troubleshooting AV systems
  • Knowledge of AV systems integration with MS Teams
  • Knowledge of Extron or Cisco control systems or switch programming
  • Secret clearance
  • HS diploma or GED
  • Security+ Certification
  • Experience with AMX, Polycom, and Creston AV configuration and programming
  • Experience using ServiceNow and program management tools, such as MS Project and Jira
  • Ability to work independently to complete assignments and projects effectively in a timely manner
  • Possession of excellent verbal and written communication skills
  • Possession of excellent interpersonal skills
  • Bachelor's degree

Benefits

  • Health, life, disability, financial, and retirement benefits
  • Paid leave
  • Professional development
  • Tuition assistance
  • Work-life programs
  • Dependent care
  • Recognition awards program

Requirements Summary

8+ years of AV/VTC experience, troubleshooting skills, and knowledge of MS Teams and control systems
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