At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. We are looking for a CMDB/Asset Management, Lead to build and execute CMDB Strategy for Interac's enterprise, through the compliance to processes, procedures, and policies, aligned with ServiceNow CSDM framework, ITIL framework and ISO/IEC compliance standards.
Requirements
- 10+ years experience in Information Technology
- ServiceNow certification- CSA, CIS, Discovery fundamental
- ITIL 4 certification
- Bachelor's Degree in Technical, Computer Science, Engineering, Technology, or Computer Engineering or equivalent
- Master's Degree in Technical, Computer Science, Engineering, Technology, or Computer Engineering would be an asset
- Experience with Asset and Configuration Management processes, procedures and Service Management processes
- Hands on experience with Asset / CMDB tools
- Experience identifying, investigating, and resolving Discovery issues with working knowledge of Cloud or on-prem infrastructure i.e. AWS, Azure, VMware, UNIX, Windows, and various network infrastructure
- In-depth knowledge of networking, including TCP/IP ports and firewalls, network protocols, IP networks, subnetting, network devices, and virtualization environments configurations, i.e., Hyper-V, VMware
- In-depth knowledge of the ServiceNow reconciliation process and identifying the frameworks related to ServiceNow mapping
- In Depth knowledge of ServiceNow discovery patterns and scripts, especially PowerShell and JavaScript
- In Depth knowledge of ServiceNow Common Services Data Model
Benefits
- Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal
- Core Values: They define us. Living them helps us be the best at what we do
- Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks
- Education: To ensure you are the best at what you do we invest in you