.svg)
Apside
Coach ITSM
Join Apside as a Coach ITSM, leveraging ServiceNow expertise in Incident and Request Management. Guide clients with ITIL v4 best practices for effective solutions.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 5, 2025
We are seeking an experienced Coach ITSM with expertise in Service Desk Incident Management and Request Management to guide and coach clients, leveraging hands-on experience to transfer knowledge effectively.
Requirements
- Extensive experience in Incident Management and Request Management within a Service Desk environment.
- Hands-on expertise in ServiceNow with a proven track record of implementing ITSM solutions.
- Strong understanding of ITIL v4 best practices and how to apply them in real-world scenarios.
Requirements Summary
Extensive experience in Incident Management and Request Management, hands-on expertise in ServiceNow, and strong understanding of ITIL v4 best practices
No items found.