Customer Experience Manager

As our Customer Experience Manager, you will manage a portfolio of customer relationships, provide guidance on best practices, and gather intelligence to enhance the customer experience.

Requirements

• 5+ years of relevant CXM experience
• Experience with advanced technology concepts and financial services
• Hands-on technical experience
• Collaborative and positive mindset
• Organized, analytical and thorough
• Proficient in Salesforce and Connectwise/ServiceNow

Benefits

• Competitive compensation
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO
• Commission eligible
• Positive, friendly, supportive office environment
• Workplace perks such as healthy snacks, wellness program, and fun events