Customer Service Specialist with Italian and Spanish

We are looking for a Customer Service Specialist with Italian and Spanish where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries.

Requirements

• Fluency in English, Italian and Spanish (minimum B2 level)
• Fast learner with strong customer service focus
• High degree of accuracy and attention to details
• Strong communication and cooperation skills
• Strong cultural awareness
• Experience in handling SAP and/or Service Management Tools (e.g. ServiceNow) – nice to have
• A comprehensive understanding of the local culture of supported countries - nice to have
• Work experience in a virtual, multi-national set up - nice to have
• Knowledge of eCommerce business – nice to have

Benefits

• Private medical coverage
• Life insurance
• Employee Assistance Program
• MyBenefit program
• Employee social fund
• Recognition awards
• Swarovski products discounts
• Learning and development programs
• Volunteering leave