ServiceNow

Customer Workflow Technology Consultant

Join ServiceNow as a Customer Workflow Technology Consultant in São Paulo. Leverage 8+ years of experience and AI expertise to enhance customer solutions. Remote work available.

ServiceNow Role Type:
ServiceNow Modules:
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Customer Service Management
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
February 13, 2025

The Customer Outcomes Senior CSM Technical Consultant is responsible for configuring ServiceNow Platform based on leading practices to provide a solution that achieves customer outcomes.

Requirements

  • 8+ years experience as part of a professional services organization; or equivalent education/experience
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • ServiceNow certifications in aligned workflow
  • Advanced english skills

Benefits

  • Work with a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500
  • Ability to work remotely

Requirements Summary

8+ years experience, AI integration expertise, ServiceNow certifications, advanced english skills