Digital Business Analyst (ServiceNow /CSM platform)

Assurity Trusted Solutions is looking for an experienced Digital Business Analyst with expertise in ServiceNow / CSM platform to partner with Product / Business teams and translate requirements into user stories and functional specifications.

Requirements

• prior working experience in IT business analysis, application solutioning design and testing
• participated in at least one full software or product development cycle, preferably using Agile Methodology
• excellent written and verbal communication skills and ability to influence and communicate effectively with non-technical audience and Senior Management
• strong analytical and problem-solving skills with the ability to interpret and analyze data effectively
• good communication and interpersonal skills with the ability to work by oneself as well as collaboratively in a team environment and effectively communicate findings and insights

Benefits

• Annual Leave Benefits
• Family Care and Birthday Leave
• flexible working hours
• hybrid working arrangements