Kyndryl

Director, HR Service Center Leader

Join Kyndryl in Hortolandia as Director, HR Service Center Leader. Lead HR operations, ensure compliance, and enjoy competitive benefits and growth opportunities.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
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Change Adoption Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 22, 2025

Join Kyndryl as HR Shared Service Center Leader and play a pivotal role in supporting employees, HR groups, and company management. You'll provide direct support and guidance to employees, handle HR-related transactions, and drive compliance with company policies.

Requirements

  • Leadership experience in the Human Resources field, specifically managing an HR Service Center
  • Extensive experience in HR services, oversee the day-to-day operations of the HR services center
  • Deep knowledge and expertise in HR service delivery processes and procedures across a multi-tier model
  • Proficient in ServiceNow case management
  • Ability to lead organization transformation projects
  • Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse
  • Solid problem-solving and analytical skills, sensitive to data and detail orientated
  • Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously
  • Experience with people management
  • Strong leadership skills
  • Experience working with global teams
  • Ability to build strong relationships with internal and external stakeholders

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment
  • The chance to work with a leading global IT services company
  • Employee learning programs
  • Company-wide volunteering and giving platform

Requirements Summary

5+ years of experience in HR services, leadership experience, and expertise in HR service delivery processes