ServiceNow

Director, Learning Business Partners - Sales Learning & Enablement

Join ServiceNow as Director, Learning Business Partners in Waltham, MA. Drive sales performance with data-driven strategies using ServiceNow tools. 8+ years in sales enablement required. Competitive salary and benefits.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Change Management
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IT Service Management
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Reporting and Analytics
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 11, 2025

The Director, Learning Business Partners - Sales Learning & Enablement will create and implement data-driven learning strategies to boost sales performance, working closely with sales and supporting cross-functional leadership as a trusted partner. The role involves refining corporate priorities, prioritizing and aligning accountability, designing and deploying learning programs, and analyzing data to identify trends and support decision-making.

Requirements

  • 8+ years in sales enablement or related fields, preferably in high-growth environments with knowledge of sales methodologies and pipeline management.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Executive Presence: Experience collaborating with senior sales leaders to drive business impact.
  • Strong analytical skills: Proficiency in collecting, interpreting, and synthesizing data to identify gaps and areas for improvement.
  • Systems thinking: Strong business acumen and problem-solving skills to understand connections and broader impacts.
  • Communication skills: Effective communication skills to present findings, make recommendations, and influence diverse audiences.
  • Conflict resolution: Ability to mediate between business requirements and multiple stakeholders.
  • Change management expertise: Capability to manage the transition process when implementing new performance improvement initiatives.
  • Organizational development knowledge: Understanding of organizational structures, culture, and dynamics to tailor solutions appropriately.
  • Leadership and coaching skills: Ability to guide and motivate individuals to achieve their performance goals.
  • Technical aptitude: Familiarity with sales analytics tools (dashboards, CRM, pipeline, etc.) to provide actionable insights that inform sales learning strategies.

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for career growth and development
  • Flexible work arrangements
  • Diverse and inclusive work environment

Requirements Summary

8+ years in sales enablement or related fields, proficiency in collecting and synthesizing data, and strong business acumen