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DXC Technology
End User Field Support
Join DXC Technology in Singapore as an End User Field Support specialist. Provide onsite tech support, requiring 3-5 years experience and strong communication skills. Benefits include VIP support and project deployment services.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Field Service Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 14, 2025
Provide high-quality, onsite technical and troubleshooting services as End User Field Support for a variety of devices and services, including hardware, software, and infrastructure support.
Requirements
- 3 to 5 years of deskside support experience
- Experience in using ServiceNow is preferred
- Good deskside support technical skills and basic infrastructure knowledge
- Good communication and coordination skills
- Fluent English reading/writing skills and basic English speaking skill (for non-English speaking countries)
- Willing to work overtime when required
Benefits
- enhanced support for VIP users including 7x24 on-call support
- deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery
Requirements Summary
3-5 years of deskside support experience, good technical skills, good communication skills, and fluency in English
