Experienced IT Service / Operations Manager

We are looking for an ambitious and highly motivated IT Service/Operations Manager to join our team in Athens, Greece. The successful candidate will lead and coordinate the operations and support teams, ensuring the operational integrity of our technologies and services.

Requirements

• University degree in an IT-related field
• ITIL Foundation Certification or higher
• Excellent command of the English language
• At least 8 years of experience in a professional environment offering Service / Operations management
• Experience with IT-Projects based on Agile procedure
• Experience with continuously building, deploying, and updating software and environments in an agile framework
• Experience in the use of ITIL-compliant ITSM tools such as BMC Remedy, ServiceNow, Samanage, or equivalent

Benefits

• Competitive full-time salary
• Private Health Coverage on the Company’s group program
• Flexible Working Hours
• Top-of-the-Line Tools
• Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities
• Career Growth: Work with some of the most innovative and exciting specialists in the industry
• Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth