Full Analyst Service Desk | Hybrid SP

Capco is a global technology and management consulting firm looking for a Full-time Service Desk Analyst to join their Operations team in Brazil. The ideal candidate will provide first-line technical support to users, ensuring efficient problem resolution and maintaining internal customer satisfaction.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or related areas.
• Minimum 3 years of experience in Service Desk or technical support.
• Knowledge of Windows operating systems.
• Experience with call management tools (such as ServiceNow or Jira, for example).
• Advanced English will be a plus.

Benefits

• Flexible and aligned selection process
• Diversity and inclusion
• Individuality celebrated
• A global presence in major financial centers