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Chubb
Head of operations, integration platforms
Join Chubb as Head of Operations for Integration Platforms in Mexico City. Lead global operations, drive innovation, and enhance IT excellence. 12+ years required.
Direct Hire
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Integration Hub
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 15, 2024
We are seeking a dynamic leader to head our Global Operations team, focusing on Core Application Integrations, API Management, and Business Process Management (BPM). The successful candidate will have a passion for operational excellence, a proven track record in innovation, and a vision for transforming technology to empower our business.
Requirements
- 12+ years of experience in IT Operations, including experience with Integration Platforms, API Management, and Scripting languages.
- Proven track record in operational excellence, innovation, and strategic execution.
- Experience with ITIL framework, ServiceNow, and Monitoring & Alerting tools.
Benefits
- Comprehensive IT Operations Service Management framework
- 24/7 availability aligned with defined SLAs and SLOs
- Efficient incident management
Requirements Summary
12+ years of experience in IT Operations, proven track record in innovation, and experience with ITIL framework, ServiceNow, and Monitoring & Alerting tools
