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Solvinity
Incident and Problem Manager
Join Solvinity as an Incident and Problem Manager. Manage ITIL processes, optimize workflows, and enjoy competitive pay, benefits, and a supportive environment.
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 21, 2025
As an incident and problem manager, you will execute ITIL processes with customers, manage incidents and problems, and optimize work and ITIL processes in a continuous improvement process.
Requirements
- At least 3 years of experience within IT Service Management and the management landscape
- Extensive experience in setting up ITIL processes
- Experience with ServiceNow, preferably
Benefits
- €4266, - to €6557, - gross per month
- Challenging and exciting work in a professional working environment
- Space for new ideas and initiatives
- 32 to 40-hour working week
- 80% employer pension contribution
- 24 holiday days with the possibility of extension
- A vitality arrangement where we finance up to €300 per year for your sports activities
Requirements Summary
HBO thinking and working level, at least 3 years of experience in IT Service Management, experience with ITIL processes and ServiceNow
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