IT Architect

The IT Architect will be responsible for the development and administration of the HR Service Delivery module in the ServiceNow platform, collaborating with the HR team and HRIS to ideate and implement technical enhancements. The role involves daily system administration activities, configuration of out of the box functionality, and collaboration with the ServiceNow platform team to maintain and advance the overall ServiceNow platform.

Requirements

• Develop and maintain service catalog items
• Administer workflows
• Perform technical troubleshooting and problem resolution
• Test and maintain configuration of out of the box functionality
• Support ServiceNow HRSD application enhancements
• Evaluate, prototype, and configure desired enhancements
• Develop test scripts and execute UAT
• Monitor and report on system performance
• Provide subject matter expert technical level guidance
• Be responsible for HRSD platform activities related to cloning, patching, and upgrades

Benefits

• Hybrid work model
• Located in Warsaw