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UL Solutions
IT Architect
Join UL Solutions as an IT Architect in Warsaw. Oversee HR Service Delivery in ServiceNow, enhance workflows, and enjoy a hybrid work model.
Direct Hire
Entry Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Human Resources Service Delivery
Service Catalog
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified System Administrator
Job description
Posted on:
November 21, 2024
The IT Architect will be responsible for the development and administration of the HR Service Delivery module in the ServiceNow platform, collaborating with the HR team and HRIS to ideate and implement technical enhancements. The role involves daily system administration activities, configuration of out of the box functionality, and collaboration with the ServiceNow platform team to maintain and advance the overall ServiceNow platform.
Requirements
- Develop and maintain service catalog items
- Administer workflows
- Perform technical troubleshooting and problem resolution
- Test and maintain configuration of out of the box functionality
- Support ServiceNow HRSD application enhancements
- Evaluate, prototype, and configure desired enhancements
- Develop test scripts and execute UAT
- Monitor and report on system performance
- Provide subject matter expert technical level guidance
- Be responsible for HRSD platform activities related to cloning, patching, and upgrades
Benefits
- Hybrid work model
- Located in Warsaw
Requirements Summary
IT experience, ability to develop and maintain service catalog items, administer workflows, and perform technical troubleshooting and problem resolution
