D-ploy

IT Onsite Support

Join D-ploy as an IT Onsite Support in Großwallstadt, Bavaria. Utilize ServiceNow for ticketing, troubleshoot IT issues, and enhance desktop efficiency. Benefits include competitive salary, special leave, and career growth.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Service Provider

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 5, 2024

D-ploy is an IT and engineering service provider looking for enthusiastic and solution-oriented individuals to join their dynamic and growing organization. As an IT Onsite Support, you will analyze and troubleshoot disruptions, monitor desktop infrastructure, and develop proposals for efficiency improvement.

Requirements

  • In-depth knowledge of information technology, trends, products, and solutions
  • At least 1 year of work experience in a comparable position with support for various technologies and services
  • Experience with Windows operating systems, Microsoft Office & Office 365 applications, PC/Laptop hardware, Peripheral devices, Mobile devices
  • BASIC knowledge of Active Directory, Exchange, ITIL certification and experience with the ServiceNow ticket system are an asset
  • GMP/GxP knowledge is a plus

Benefits

  • Paid special leave days
  • Edenred card (usable in over 16,000 restaurants, hotels, and gas stations in Germany)
  • Fishing for Friends
  • Free drinks in the D-ploy office
  • Gift vouchers
  • Further education and career opportunities
  • Friendly and international working environment
  • Competitive salary and numerous benefits
  • Company-sponsored events

Requirements Summary

1+ year of experience in a comparable position, knowledge of Windows, Microsoft Office, Active Directory, and Exchange, and a friendly and flexible personality