ADDX

IT Operations Associate

Join ADDX in Singapore as an IT Operations Associate. Leverage your 2-5 years of IT experience to manage systems, support users, and enhance security.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Asset Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
March 5, 2025

ADDX is a global private market exchange headquartered in Singapore. We are looking for an IT Operations Associate to join our team and help us build a future where everybody can access financial ecosystems easily, fairly, and safely.

Requirements

  • 2-5 years of experience in IT operations, system administration, or IT support roles.
  • Strong understanding of Windows, macOS, and Linux operating systems.
  • Experience with system updates, patch management, and troubleshooting IT issues.
  • Familiarity with IT asset management and device setup.
  • Experience with Active Directory and Microsoft 365 Administration.
  • Ability to manage IT vendors and service contracts.
  • Good knowledge of basic networking (Wi-Fi, VPN, firewall configurations, etc.).
  • Familiarity with IT security best practices and frameworks, including user access control review and compliance (e.g. SOC2 Type2, CIS, NIST).
  • Strong problem-solving skills and ability to handle ad-hoc IT operational issues.
  • Good communication skills to coordinate with engineering, DevOps, and security teams.
  • Experience working with helpdesk or ticketing systems (e.g., Jira, ServiceNow, Zendesk) is a plus.

Requirements Summary

2-5 years of experience in IT operations, system administration, or IT support. Strong understanding of Windows, macOS, and Linux operating systems. Experience with system updates, patch management, and troubleshooting IT issues