.svg)
SQLI
IT Support Specialist (M/W)
Join SQLI in Zürich as an IT Support Specialist (M/W). Requires 5+ years in IT support, ITSM tools, and fluency in German/English. Enjoy career growth and a dynamic environment.
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 28, 2025
We are looking for an IT Support Specialist to work on Incident Management & Service Desk Optimization. The successful candidate will have 5+ years of experience in IT support, service desk, or a related IT role, and proficiency in hardware, software, and operating systems troubleshooting (Windows).
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
- 5+ years of experience in IT support, service desk, or a related IT role
- Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk, or similar platforms)
- Proficiency in hardware, software, and operating systems troubleshooting (Windows)
- Fluency in German and English
Benefits
- Career support with HR standards: annual reviews, mission follow-ups, training, certifications, and more...
- A friendly and dynamic work environment
Requirements Summary
Bachelor's degree in IT, 5+ years of IT experience, ITSM tool experience
