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EVERIENCE
IT Support Technician
Join EVERIENCE as an IT Support Technician in Dijon. Provide technical assistance, manage service catalogs, and enjoy great benefits like health insurance and training.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
IT Service Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 6, 2024
Join HELPLINE, a French company specializing in digital services, as an IT Support Technician in Dijon, France. This role involves providing technical assistance, managing service catalogs, and following up on incidents.
Requirements
- Bachelor's degree in Computer Science or related field
- 1-2 years of experience in IT support and user assistance
- Knowledge of ServiceNow, Windows 7, 10, Office 2016, 365, Outlook 2007, specific business applications, mobility tools, local network and telecommunications (LAN/WAN)
Benefits
- 50% health insurance premium
- 50% transport ticket reimbursement
- Meal ticket card (9.5€ employer-covered at 60%)
- Cooptation bonuses up to 1000€
- Integration period of 2 to 6 weeks
- CSE with several cultural benefits
- Training institute for skill development
- Mobility partner
Requirements Summary
Bachelor's degree in Computer Science, 1-2 years of IT support experience, knowledge of ServiceNow and other technical tools
