Synechron

Jira Developer

Jira Developer at Synechron, Guadalajara: Lead Jira support, configure workflows, and train users. 5+ years in Atlassian tools required. Competitive benefits.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Service Catalog
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Application Developer

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
February 6, 2025

We are seeking a Jira Developer to manage and lead the support and maintenance of JIRA, Confluence, BitBucket and other marketplace add-on solutions. The role requires expertise in Atlassian, experience in Agile environment, and strong communication skills. The job involves configuring Jira layout, design, workflows, dashboards, and reports, as well as providing service and troubleshooting support for teams and end users.

Requirements

  • 5+ years of experience leading the development, configuration, administration and maintenance of Jira, Confluence (both cloud and on-prem versions)
  • Ability to construct custom dashboards using various filter types in Jira
  • Ability to write scripts to automate and customize Jira
  • Ability to write custom JQL (Jira Query Language)
  • Experience working in Agile environment and solid understanding of Agile principles.
  • Experience customizing Jira/Confluence
  • Experience training others in Jira/Confluence, creating documentation and user training materials.
  • Experience integrating Atlassian products with other systems, (e.g. ServiceNow, Azure AD, Teams) is preferable.
  • Strong JQL knowledge and experience customizing workflows, setting up dashboards, and generating reporting.
  • Ability to write scripts to automate and customize Jira, including scheduling and resource loading.
  • Ability to write scripts to automate and customize Jira.
  • Excellent problem-solving skills, with an ability to recognize opportunities and develop ways of addressing.
  • Strong communication skills and enthusiasm to help others.
  • Ability to manage multiple tasks concurrently in a fast-paced environment.
  • Ability to document and explain technical details clearly and concisely.
  • Exposure to data analytics tools like powerBI is desirable, but not a must have.

Benefits

  • A highly competitive compensation and benefits package
  • A multinational organization with 58 offices in 21 countries and the possibility to work abroad
  • Laptop/equipment
  • 12 days of paid annual leave (plus sick leave and national holidays)
  • Maternity & Paternity leave plans
  • A comprehensive insurance plan including: medical, dental, vision, and long-/short-term disability (plans vary by region)
  • Retirement savings plans
  • A higher education certification policy
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
  • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
  • A flat and approachable organization
  • A truly diverse, fun-loving and global work culture
  • Saving funds plan for Mexico

Requirements Summary

5+ years of experience in Jira and Confluence, expertise in Atlassian, and experience in Agile environment