SimCorp - Internal

Lead Application Support Engineer

Join SimCorp as a Lead Application Support Engineer in Warsaw. Ensure high availability of client environments, manage databases, and collaborate globally. 7+ years in database admin required.

ServiceNow Role Type:
ServiceNow Modules:
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
December 24, 2024

As a Lead Application Support Engineer, you will be responsible for ensuring the high availability, scalability, and performance of clients' environments. You will lead and maintain reliable database and infrastructure services, collaborate with global teams, and provide expert-level support.

Requirements

  • Extensive experience in Oracle and MS SQL database management
  • Proficient in upgrading databases to newer versions and applying patches
  • Expertise in Oracle's multi-tenant architecture and storage structures
  • Experience in data masking and Transparent Data Encryption (TDE) for enhanced security
  • Knowledge of Linux environments where Oracle databases are hosted
  • Expertise in provisioning and maintaining ASM disk groups
  • Deep understanding of cloud-based PaaS solutions and infrastructure services
  • Experience with service management tools such as ServiceNow, RemedyForce, or JIRA
  • Advanced knowledge of monitoring platforms like OEM (Oracle Enterprise Manager), middleware, file systems, and interfacing systems

Requirements Summary

7+ years of experience in database administration, 5+ years in cloud environments (Azure preferred), ITIL v3/v4 certification is beneficial