As a Lead Application Support Engineer, you will be responsible for ensuring the high availability, scalability, and performance of clients' environments. You will lead and maintain reliable database and infrastructure services, collaborate with global teams, and provide expert-level support.
Requirements
- Extensive experience in Oracle and MS SQL database management
- Proficient in upgrading databases to newer versions and applying patches
- Expertise in Oracle's multi-tenant architecture and storage structures
- Experience in data masking and Transparent Data Encryption (TDE) for enhanced security
- Knowledge of Linux environments where Oracle databases are hosted
- Expertise in provisioning and maintaining ASM disk groups
- Deep understanding of cloud-based PaaS solutions and infrastructure services
- Experience with service management tools such as ServiceNow, RemedyForce, or JIRA
- Advanced knowledge of monitoring platforms like OEM (Oracle Enterprise Manager), middleware, file systems, and interfacing systems