Management Analyst

AVER is seeking a Management Analyst to provide technical and operational support to assist stakeholders with identifying cybersecurity vulnerabilities and supporting the Government’s activities in establishing and coordinating outreach programs and stakeholder partnerships.

Requirements

• Reviewing and editing content (i.e. Word documents, Briefings, etc.) to ensure clarity, consistency, and quality
• Communicating with SMEs and authors for updates and coordinating reviews, briefings, etc.
• Ensuring all project documentation is technically accurate and up to date.
• Creating visually engaging documents and artifacts
• Performing data entry and tracking of new service requests within JIRA and ServiceNow
• Coordinate schedules with stakeholders to service their requests
• Provide general program and administrative support to enable streamlined communications between external customers and internal stakeholders
• Prioritize tasks within ServiceNow and JIRA and able to clearly communicate with different stakeholders
• Document and maintaining knowledge management repositories to include but not be limited by internal Standard Operating Procedures (SOPs), assessment scheduling and prioritization processes, and other process improvements
• Working on high-visibility, mission critical aspects of a federal program and perform all functional duties independently.

Benefits

• Excellent writing and communication skills
• Ability to create and maintain documentation such as business requirements and process flows
• Ability to create document visualization (i.e. graphics)