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IHS Towers
Manager NOC
Join IHS Towers as a Manager NOC in Johannesburg. Lead NOC operations, ensure network reliability, and manage incident reporting. Requires 5-7 years NOC experience.
Mid-Level
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
IT Operations Management
Incident Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Application Developer
Job description
Posted on:
February 7, 2025
Manager NOC oversees the operation, performance, and reliability of TowerCo's network infrastructure and monitoring systems, leading the NOC team and managing key stakeholders to ensure effective incident management and reporting.
Requirements
- Minimum 3 years University degree in Operations, or a related field.
- Minimum 5–7 years of experience in NOC operations, with at least 3 years in a leadership/management role.
- Proven experience collaborating with internal teams (e.g., Group Tech, Group IT) and external stakeholders.
- Hands-on experience with RMS, ServiceNow, Workwide, or similar systems.
Requirements Summary
University degree in Operations or related field, 5-7 years NOC operations experience, and hands-on experience with RMS, ServiceNow, or similar systems
