Version 1

Onsite Technician

Join Version 1 as an Onsite Technician, providing deskside support and leveraging ServiceNow for ticket management. Requires Windows 10/11 expertise. Great benefits!

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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DevOps
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Service Provider

Job description

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Posted on:
 
March 13, 2025

Version 1 is a digital-first consultancy and service provider looking for a skilled Onsite Technician to aid in the efficient delivery of an End Use Compute service. The role involves customer-facing deskside support, ticket management, hardware management, and liaising with remote support teams.

Requirements

  • Windows 10   11 operating system support
  • Laptop imaging technologies including Autopilot
  • Hardware troubleshooting and maintenance
  • Network Administration
  • O365 application support
  • Azure AD administration
  • Table and mobile device support
  • ServiceNow
  • ITIL 4

Benefits

  • Comprehensive benefits package prioritizing well-being, professional growth, and financial stability
  • Tech-related benefits including an innovative Tech Scheme
  • Private medical and life insurance coverage
  • Free eye tests and contributions towards glasses
  • Incentivized certifications and accreditations
  • Profit Share scheme
  • Pathways Career Development Quarterly

Requirements Summary

3-4 years of experience in a similar role, with expertise in Windows 10/11 support, laptop imaging technologies, and network administration

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