Version 1

Onsite Technician

Join Version 1 as an Onsite Technician, providing deskside support and leveraging ServiceNow for ticket management. Requires Windows 10/11 expertise. Great benefits!

Consulting

Entry Level

ServiceNow Role Type:

Support Specialist

ServiceNow Modules:

DevOps

Virtual Agent

ServiceNow Certifications (nice to have):

Certified Implementation Specialist - Service Provider

Job description

Posted on:

March 13, 2025

Version 1 is a digital-first consultancy and service provider looking for a skilled Onsite Technician to aid in the efficient delivery of an End Use Compute service. The role involves customer-facing deskside support, ticket management, hardware management, and liaising with remote support teams.

Requirements

Windows 10 11 operating system support
Laptop imaging technologies including Autopilot
Hardware troubleshooting and maintenance
Network Administration
O365 application support
Azure AD administration
Table and mobile device support
ServiceNow
ITIL 4

Benefits

Comprehensive benefits package prioritizing well-being, professional growth, and financial stability
Tech-related benefits including an innovative Tech Scheme
Private medical and life insurance coverage
Free eye tests and contributions towards glasses
Incentivized certifications and accreditations
Profit Share scheme
Pathways Career Development Quarterly

Requirements Summary

3-4 years of experience in a similar role, with expertise in Windows 10/11 support, laptop imaging technologies, and network administration