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Miro
People Operations Lead
Join Miro as a People Operations Lead in Yerevan. Lead a team, ensure service excellence, and enjoy competitive benefits. 6+ years experience required.
Consulting
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Human Resources Service Delivery
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
January 24, 2025
The People Operations Lead will lead a top-notch People Operations Team in Yerevan, providing industry-best service delivery with a focus on care, empathy, and efficiency. The role involves managing a team, addressing service delivery challenges, and refining operations.
Requirements
- Comprehensive understanding of labor laws and regulations in Armenia
- 6+ years of experience in People Operations or People Service Delivery
- 4+ years leading and managing a team
- Fluency in both Armenian and English
- Ability to work evenings 2-3x a week
- Previous experience working for a global company (highly desirable)
- Experience in Workday and ticketing systems (e.g. Jira, ServiceNow) (preferred)
Benefits
- Competitive equity package
- Health insurance for you and your family
- Help with relocation
- Breakfast, lunch, snacks, and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Opportunity to work for a globally diverse team
- Travel allowance for your commute
Requirements Summary
6+ years of People Operations experience, 4+ years of team management, and fluency in Armenian and English required
