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ServiceNow
Product Success Manager
Join ServiceNow as a Product Success Manager in Bangalore. Leverage your 10+ years in customer service tech and ServiceNow CSM/FSM skills to drive customer success. Competitive salary and global impact await!
The Mothership
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
Field Service Management
Strategic Portfolio Management
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Field Service Management
Job description
Posted on:
March 13, 2025
ServiceNow is seeking a driven Product Success Manager – CRM & Industry Workflow to support customers to ensure customers adopt, renew and maximize their value from their ServiceNow investment.
Requirements
- 10+ years of experience in customer-facing implementation / delivery roles such as Solution Architect, Technical Consultant &/or former developer ideally from in professional services or consulting capacity
- 10+ years in the Customer Service technology industry space (such as Oracle Service Cloud, Salesforce Service Cloud or ServiceNow CSM) or Field Service Management technology (such as Salesforce Click or ServiceNow FSM)
- Deep domain knowledge in Contact Center, Customer Service, and Field Service business processes
- Ideally ServiceNow CSM & FSM certified
- Ability to do ServiceNow deep architectural advisory work and configuration/coding
Benefits
- Competitive salary and benefits package
- Opportunity to work with a global market leader and innovative AI-enhanced technology
- Chance to make a meaningful impact on customers' success and the company's growth
Requirements Summary
10+ years of experience in customer-facing implementation / delivery roles, deep domain knowledge in Contact Center, Customer Service, and Field Service business processes, and ability to do ServiceNow deep architectural advisory work and configuration/coding
Apply now
Bangalore
|
Karnataka
India
Senior
In-Person
Full Time
