PwC

Senior Associate - Application support analyst L2

Join PwC as a Senior Associate - Application Support Analyst L2 in Buenos Aires. Leverage ServiceNow skills, ITIL knowledge, and SQL expertise to enhance application efficiency.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 18, 2025

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.

Requirements

  • Bachelors degree in Information Technology or related field
  • 2 years application support experience
  • Strong knowledge of ITIL processes and best practices
  • Excellent communication & interpersonal skills, with the ability to work effectively with diverse teams in a global setting
  • Proficiency in ServiceNow or other IT service management tools
  • Certification in ITIL or other relevant change management frameworks
  • Advanced spoken and written English
  • SQL knowledge

Requirements Summary

2 years experience, strong knowledge of ITIL processes, and SQL knowledge