Senior Cloud Engineer

Job Description

Chubb is the world’s largest publicly traded property and casualty insurer. operating in 54 countries, Chubb is making significant investments to thrive in a digital age. Chubb launched its third Technology Hub in Thessaloniki in 2022 which is rapidly developing. Our new center of excellence in Greece is positioned to drive our ongoing business and to support our digital business transformation, as well as the company's operations in the European region which encompasses 27 countries.

Overview

Enterprise Infrastructure Services (EIS) at Chubb is focussed at delivering services across multiple disciplines at Chubb. Cloud Engineering is one of the key services that are responsible for delivering cloud-based services on-prem as well as off prem. As part of the continued transformation, Chubb is increasing the pace of application transformation into containers and cloud adoption.

As such we are seeking an experienced cloud engineer who can be part of this exciting journey at Chubb. This is a permanent full-time position and a compelling opportunity to join a global, growing, financially stable and successful company. As an industry leader, Chubb is an employer of choice for skilled technology professionals aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major cities in the world.

As an experience hands on cloud engineer, you will be responsible for both Infrastructure automation and container platform adoption at Chubb. A successful candidate would have hands-on experience of container platforms (Kubernetes), Cloud Platforms (Azure), and experience with software development and devops enablement through automation and Infrastructure as code.

Successful candidate will also have opportunity to build and innovate solutions around various Infrastructure problems right from developer experience to operational excellence across the services provided by the cloud engineering team.

Responsibilities:

• Work with Engineering teams to standardize on the Monitoring logging framework. Build automation in the science logic platform to integrate with Azure Monitor.
• Work on the cloud transformation projects across cloud engineering to provide automation and self-service.
• Provide operational support for the Azure Infrastructure including PaaS and IaaS, as well as Kubernetes platform (on-prem and Azure AKS).
• Participate in global Cloud Engineering on-call rotation to provide assistance during major production issues from an engineering perspective.
• Manage day to day ServiceNow queue and make sure all incidents are assigned and worked upon
• Manage Incidents and changes as requested by Applications teams for Azure and Kubernetes.
• Attend escalations from support teams and provide assistance during major production issues from an engineering perspective.
• Build Operational capabilities around the Kubernetes and Cloud platform for handing over to Operations after release.
• Find opportunities of siloed manual tasks and build automation to remove manual work.
• Document and Design controls and governance policies around container platform and automate deployments of the policies.
• Manage the end user collaboration using village site and conduct regular sessions to educate end users on services and automation capabilities.
• Drive adoption of the Kubernetes platform (on-prem) as well as Azure (AKS).
• Implement automation and self-service capabilities using CI/CD pipelines for Infrastructure.