Oportun

Senior ServiceNow CSM Developer

Join Oportun as a Senior ServiceNow CSM Developer. Lead a team, configure ServiceNow, and mentor juniors. Requires 7+ years experience. Benefits include employee resource groups.

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Job Level - JobBoardly X Webflow Template
Senior
ServiceNow Role Type:
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Application Developer
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Implementer
ServiceNow Modules:
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Customer Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management

Job description

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Posted on:
 
January 30, 2025

Oportun is a mission-driven fintech that empowers members with the confidence to build a better financial future. The Enterprise Applications Sr. SeviceNow Developer will be responsible for the configuration, integration, and implementation of ServiceNow, providing scripting and developing complex workflows, and mentoring junior level developers.

Requirements

  • Ability to lead a technical team of developers and manage workload
  • Strong organizational skills and ability to multi-task
  • 7+ years of experience in a similar function or role
  • 4+ years' experience as a ServiceNow administrator and/or developer
  • 2+ years' experience developing / supporting ServiceNow Customer Service Management module
  • 2+ years' experience in Enterprise Service Bus development, Snaplogic preferred

Benefits

  • Employee resource groups
  • ITIL v3 or ITIL 2011 Foundation or higher certification preferred
  • ServiceNow Certification highly preferred
  • ZenDesk CSM experience or certifications

Requirements Summary

7+ years of experience, 4+ years as ServiceNow admin/developer, 2+ years in Enterprise Service Bus development, and 2+ years developing ServiceNow Customer Service Management module