ServiceNow

Senior Staff Software Quality Engineer

Join ServiceNow as a Senior Staff Software Quality Engineer in Santa Clara, CA. Leverage 12+ years of QE expertise, drive quality, and enjoy competitive pay and benefits.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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DevOps
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
March 7, 2025

We are passionate about the products we ship. We care about the quality of the product in every aspect. Contribute to giving our customers great product experience.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, and problem-solving.
  • 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience.
  • Advanced knowledge of QE work
  • Experience in quality efforts within a scrum team of 10+ QE engineers
  • Ability to diagnose issues, come up with a strategy for relief, permanent fix and RCA and implement it
  • Knowledge of Cloud Dev. Platforms, Web Dev, Frameworks, and service-oriented architecture
  • Ability to implement best practices and coding standards on role specific requirements (e.g. programming languages and tools, network design, functional design, algorithms, patterns, design and development, etc.)
  • Fluency with scripting in JavaScript. Experience with Eclipse, Jenkin, Maven, and Git
  • Experience with different testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect.
  • Expert working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks
  • Experience driving cross-team technical discussions with an knowledge of SDLC concepts

Benefits

  • Base pay of $162,600 - $284,600, plus equity (when applicable), variable/incentive compensation and benefits
  • Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

12+ years of experience with advanced knowledge of QE work and fluency in scripting languages