ServiceNow Architect

We're a rock-solid company looking for a ServiceNow Architect to join our team. As a ServiceNow architect, you will be in charge of designing, implementing, and optimizing IT Service Management (ITSM) solutions within ServiceNow. The ideal candidate will have 5+ years of experience in ServiceNow architecture and ITSM implementations, with a strong focus on Service Operation & Transition.

Requirements

• 5+ years of experience in ServiceNow architecture and ITSM implementations
• Extensive hands-on experience with ServiceNow ITSM modules
• Expertise in ServiceNow scripting (JavaScript, Glide API), REST/SOAP integrations, and UI customization
• Strong ITIL knowledge and experience implementing ITIL-based workflows in ServiceNow
• Experience in large-scale IT operations, preferably in public sector or enterprise IT environments
• ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) – ITSM/CMDB/Change Management
• Experience working in Agile (SAFe, Scrum) environments
• Knowledge of cloud technologies (AWS, Azure, GCP) and their integration with ServiceNow
• Familiarity with DevSecOps practices and CI/CD automation
• Understanding of enterprise ITSM governance and compliance frameworks
• Ability to communicate complex technical concepts to both technical and non-technical stakeholders
• Fluency in English

Benefits

• Attractive salary package
• Advantageous fringe benefits
• Informal hierarchy and work environment
• Strong corporate culture
• Learning & development opportunities
• Exciting projects