Cooley LLP

ServiceNow Configuration & Asset Management Engineer

Join Cooley LLP as a ServiceNow Configuration & Asset Management Engineer. 4+ years of experience required. Competitive pay, excellent benefits, and 21 PTO days.

Consulting

Mid-Level

ServiceNow Role Type:

Application Developer

Implementer

ServiceNow Modules:

Configuration Management Database

Discovery

IT Asset Management

IT Operations Management

IT Service Management

Problem Management

Strategic Portfolio Management

Virtual Agent

Software Asset Management

ServiceNow Certifications (nice to have):

Certified Implementation Specialist - Discovery

Certified Implementation Specialist - Software Asset Management

Certified Implementation Specialist - Strategic Portfolio Management

Job description

Posted on:

February 20, 2025

We are seeking a ServiceNow Configuration & Asset Management Engineer to join our Technology Platforms and Applications team. The ideal candidate will have extensive experience in ServiceNow development, a strong understanding of Configuration Management Database (“CMDB”), Information Technology Operations Management (“ITOM”), and Information Technology Asset Management (“ITAM”) functionalities, and excellent problem-solving and analytical skills.

Requirements

4+ years direct applicable experience in ServiceNow architecture, implementations, design, and development
ServiceNow expertise (supporting modules, configuration changes, identify performance issues)
Expertise and experience with ServiceNow and a focus on experience with discovery, and configuration management (CMDB)
Extremely proficient in ServiceNow as well as experience in interpreting the AJAX/JavaScript code to identify where ServiceNow templates can be used versus customization
Expertise with scripting languages such as JavaScript, Python, or PowerShell Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
AJAX and Javascript knowledge to interpret code and help provide customization advice
ITIL understanding (change, incident, problem management), Hardware and Software Asset Management
Strong understanding of SPM (Strategic Portfolio Management)
Experience taking in requirements and coordinating with BA's and developers

Benefits

competitive compensation
excellent benefits package
full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits
firm-paid life insurance, AD&D, LTD, short term medical benefits
21 days of Paid Time Off (“PTO”) and 10 paid holidays each year
generous parental leave and fertility benefits

Requirements Summary

4+ years of ServiceNow experience, strong understanding of CMDB, ITOM, and ITAM, expertise in scripting languages and AJAX/JavaScript knowledge