ServiceNow consultant

Develop and maintain project plans, assign and manage resources, communicate with stakeholders, and oversee use of strategic solutions.

Requirements

• Bachelor's degree or equivalent combination of education and experience
• Project Management Professional (PMP) certification or equivalent
• Experience managing ServiceNow projects
• Excellent communication skills, both written and verbal
• Strong analytical and problem-solving skills
• Ability to work independently and manage multiple projects simultaneously
• Understanding of ITIL and other IT service management frameworks
• ServiceNow certification in various areas such as ServiceNow Administration, IT Service Management, IT Operations Management, or Custom Application Development is desirable

Benefits

• Good communication skills to communicate with customers, support personnel and management
• Good skills at managing risks during product launches
• Good creative thinking, problem solving, planning, time-management and organization skills to balance and prioritize work
• Good human relations skills to select, develop, mentor, discipline and reward employees
• Ability to create and maintain formal and informal networks
• Ability to lead and work in a team environment
• Willingness to travel