ServiceNow Developer / ITSM Specialist (all humans)

Join Erste Digital and contribute to designing and managing IT processes in a dynamic team. The role involves integrating processes within the ITSM ServiceNow suite, improving efficiencies, and developing expertise in self-service and automation technologies.

Requirements

• Formal IT education and/or relevant work experience
• Good knowledge with some of the following technologies: IT Service Management, JSON/REST, ServiceNow, JavaScript, Webservices, CMDB and Linux
• Good experience with ServiceNow management
• Understanding of the IT landscape and knowledge in IT Service Management and frameworks such as ITIL and COBIT
• Solution-oriented mindset and ability to continuously improve processes and way of working
• Good command of English

Benefits

• International community with opportunities for learning and growth
• Interest groups and clubs for personal and professional development
• Health care and medical examination contributions
• Flexible work-life balance with sabbatical, paternity leave, and extra holiday time
• Employee referral program with rewards for successful referrals
• Competitive and performance-related salary with a minimum of EUR 2800 gross per month