Erste Digital GmbH

ServiceNow Developer / ITSM Specialist (all humans)

Join Erste Digital as a ServiceNow Developer/ITSM Specialist. Leverage ITSM skills to enhance processes in a dynamic team. Competitive salary, growth opportunities.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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DevOps
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 13, 2025

Join Erste Digital and contribute to designing and managing IT processes in a dynamic team. The role involves integrating processes within the ITSM ServiceNow suite, improving efficiencies, and developing expertise in self-service and automation technologies.

Requirements

  • Formal IT education and/or relevant work experience
  • Good knowledge with some of the following technologies: IT Service Management, JSON/REST, ServiceNow, JavaScript, Webservices, CMDB and Linux
  • Good experience with ServiceNow management
  • Understanding of the IT landscape and knowledge in IT Service Management and frameworks such as ITIL and COBIT
  • Solution-oriented mindset and ability to continuously improve processes and way of working
  • Good command of English

Benefits

  • International community with opportunities for learning and growth
  • Interest groups and clubs for personal and professional development
  • Health care and medical examination contributions
  • Flexible work-life balance with sabbatical, paternity leave, and extra holiday time
  • Employee referral program with rewards for successful referrals
  • Competitive and performance-related salary with a minimum of EUR 2800 gross per month

Requirements Summary

Formal IT education, good knowledge of ServiceNow and IT Service Management, and a solution-oriented mindset

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