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Procter & Gamble
ServiceNow Platform Operations Manager
Join Procter & Gamble as a ServiceNow Platform Operations Manager in Warsaw. Oversee IT processes, enhance platform agility, and enjoy competitive benefits.
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
IT Asset Management
IT Service Management
Knowledge Management
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 21, 2025
The ServiceNow Platform Operations Manager will oversee the ServiceNow environment to manage processes in IT Service Management, IT Asset Management, Knowledge Management, and HR Service Delivery/Employee Care. This role will transform the ServiceNow platform operations towards greater agility, taking the platform health to the next level and improving the quality of foundational data to enable value realization with AI/ML product features.
Requirements
- ServiceNow Proficiency
- Agile/DevOps: Demonstrated proficiency in Agile and DevOps frameworks and practices
- Data Management: Experience in data governance, quality assessment, and analytics
- Leadership and Communication: Strong leadership skills with the ability to communicate effectively across various levels of the organization
- Problem-Solving: Capable of identifying issues and implementing solutions quickly and efficiently
- Vendor Management: Ability to work well in an outsourced environment with a fully capable technical team
Benefits
- Industry Certifications (e.g. ITIL, DevOps, Azure, and many others)
- Competitive salary and benefits program
- Internal coaching programs & training
- Flexible working arrangements
- A long-term career with development and growth opportunities
Requirements Summary
ServiceNow Proficiency, Agile/DevOps, Data Management, Leadership and Communication, Problem-Solving, Vendor Management
