The ServiceNow Solutions Engineer is a versatile role focused on configuring, developing, and integrating the ServiceNow platform to address specific business needs. This role is crucial for implementing technical solutions that optimize IT service management (ITSM), automate business processes, and ensure seamless operation across various IT services and applications.
Requirements
- Execute detailed technical tasks for configuring and customizing the ServiceNow platform, including setting up ITSM modules, developing custom applications, and tailoring user interfaces to improve operational efficiency and user satisfaction.
- Utilize programming languages such as JavaScript, along with ServiceNow APIs, to develop and integrate solutions within the ServiceNow platform, connecting disparate systems and automating workflows.
- Identify and resolve technical issues within ServiceNow configurations, custom developments, and integrations, ensuring high system reliability and performance.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Tuition Reimbursement
- Flexible Work Schedules
- Telecommuting opportunities to work remotely up to 50%
- Life Insurance
- 401K
- Long Term Disability (LTD)
- Short Term Disability (STD)
- Employee Assistant Program (EAP)
- Paid Leave Benefits