Solution Support - Lead Engineer

Join FICO, a leading global analytics software company, and help businesses make better decisions. As a Solution Support - Lead Engineer, you'll work with a diverse set of enabling platform technologies, supporting FICO's most critical clients. This role provides opportunities to develop a deep understanding of our business and work closely with product development, product management, and sales/pre-sales team(s) to deliver significant value to our clients.

Requirements

• Ambitious and self-driven individual with proven experience working platform, SaaS, and component solutions.
• Entry level knowledge of RedHat Enterprise Linux (RHEL).
• Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM). Outsystems a plus.
• Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC.
• Working knowledge of LDAP design, implementation, and networking.
• Exposure to administering multi-platform operating system environments (Windows and LINUX).
• Familiarity with ITIL standards and technologies (ServiceNow).
• Scripting/programming experience in Puppet, Powershell, PERL,.NET, Python or UNIX Shell a plus.

Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.