Solutions Architect I / ServiceNow Solution

Join FedEx as a ServiceNow Solution Architect and play a crucial role in evolving our architecture landscape, driving simplification and automation across key technology elements. Collaborate with stakeholders and business partners to design, implement, and optimize ServiceNow solutions.

Requirements

• Consulting: Understanding client needs, analyzing business processes, pain points, and desired outcomes to recommend suitable ServiceNow solutions.
• Solution design: Craft technical blueprints for ServiceNow implementations, considering existing infrastructure, scalability, and integrations.
• Proof of concepts (POCs): Develop and demonstrate working prototypes to showcase the value proposition of the solution.
• Estimating & quoting: Prepare proposals with detailed resource estimates and implementation timelines.
• Implementation & Delivery: Leading technical teams, configuration & customization, integration with existing systems, testing & validation.
• Post-Implementation & Support: Knowledge transfer, performance optimization, change management, staying updated.

Benefits

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program
• Employee Assistance Program
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the world's most admired companies and trusted brands year after year