Sr Analyst Digital Solutions & Reporting Services

The Sr Analyst Digital Solutions & Reporting Services will maintain, optimize, and support Workday HCM, Time and Attendance and Payroll systems. They will also support UKG Kronos platform operations and provide targeted support for ADP Payroll platform.

Requirements

• 3 yrs.+ operational support experience for Workday HCM (or major solution like Oracle / SuccessFactors)
• Detailed understanding of Workday HCM framework & architecture - knowledge on 2 or more modules/process groups - Core HR, Talent Management, Talent Acquisition, Compensation, Learning and Absence Management and HR Payroll systems
• 1-2 yrs.+ experience with Workday HCM reporting, integrations/EIBs and security access management
• 1 -2 yrs.+ operational support experience for UKG Kronos, including experience with setup, processing and troubleshooting for business structure, processes, pay rule and attendance policy configuration, accruals and scheduling
• Understanding of payroll system to troubleshoot integration issues
• 2-3 years of service center experience with direct customer interaction
• Experience with implementing M&A in Workday, Time and Attendance and Payroll
• 1 -2 yrs.+ systems testing experience
• 2 Yrs.+ case management experience with a major solution like ServiceNow, ZenDesk, Salesforce etc.
• University Degree or equivalent experience in a related field