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LexisNexis Reed Tech (Corporate)
Sr Operational Process Analyst
Join LexisNexis Reed Tech in Durban as a Sr Operational Process Analyst. Leverage ServiceNow skills to enhance operational processes. ITIL knowledge required. Benefits include medical aid and retirement plans.
Consulting
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Change Management
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 14, 2025
Join us as a Sr Operational Process Analyst to drive innovation and improvements. This role involves contributing toward the improvements in our operational processes, policies, and supporting tools.
Requirements
- Bachelor's degree in management information systems, systems engineering, computer science, technology or equivalent work experience.
- ITIL knowledge required.
- Excellent written and verbal communication skills.
- Experience working with individuals/teams across multiple locations/time zones.
- Experience and knowledge in change management principles, methodologies, and tools.
- Experience with ServiceNow, Azure DevOps preferred.
Benefits
- Medical Aid
- Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
- Modern family benefits, including adoption and surrogacy
- Study Leave
Requirements Summary
Bachelor's degree, ITIL knowledge, and experience working with teams across multiple locations/time zones required
Apply now
Durban
|
KwaZulu-Natal
South Africa
Senior
In-Person
Full Time
