Take-Two Interactive is seeking a Systems Administrator to provide on-site and remote technical support for their Turkey and international offices. The role requires a deep level of technical insight and ability, with a focus on hardware and software troubleshooting, and knowledge of Windows OS, Office 365, and SCCM.
Requirements
- 2-4 years' experience with Windows 10, MacOS, Microsoft Office 365, Active Directory and Exchange, TCP/IP based networks
- Operating System configuration, management, and support for desktop/laptop and server
- Experience using Okta or similar SAML and Two-Factor Authentication solutions
- Familiar with using SCCM for Desktop OS deployment and software management
- AirWatch/Intelligent Hub/JAMF or equivalent Mobile Device Management experience
- Computer Hardware: Desktops, Laptops, Mobile devices, tablets, and a wide variety of devices and peripherals
- Productivity Tools: MS Office, Video Conferencing (Zoom, Skype), Slack
- Remote Work Solutions: VPN, VDI (Horizon View)
- Conference Room and AV technology experience
- ServiceNow or equivalent helpdesk ticket system experience
- Superb communication, team skills, and proactive communicator with customer service demeanor and focus on delivering excellent end-user experience
- Attention to detail and high degree of accuracy in recording and reporting
- Ability to communicate effectively with end users to successfully resolve queries and problems and translate technical information and jargon for a non-technical audience
- A real passion for video games and the industry
Benefits
- Great Company Culture
- Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
- Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
- Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
- Perks. Fitness allowance, employee discount programs, free games & events, stocked pantries and the ability to earn up to $500+ per year for taking care of yourself and more!