Fidelity International

Technical Specialist - ServiceNow

Join Fidelity International as a Technical Specialist - ServiceNow. Leverage 6-7 years of experience in ITSM and enjoy flexible work options and comprehensive benefits.

Direct Hire

Senior

ServiceNow Role Type:

ServiceNow Modules:

IT Service Management

Knowledge Management

Service Catalog

Virtual Agent

ServiceNow Certifications (nice to have):

Certified Implementation Specialist - IT Service Management

Job description

Posted on:

February 20, 2025

We’re proud to have been helping our clients build better financial futures for over 50 years. As a Technical Specialist - ServiceNow, you will work closely with the IT Service Management team to develop and innovate our ITSM capabilities for the future.

Requirements

Around 6 to 7 Years of progressive working knowledge on Service Now Platform Development
Hands-on experience with ITSM modules such as Incident/problem/change and knowledge management.
Proficiency in Service Now Development Tools including Form designer, Workflowe Editor and Flow designer

Benefits

Comprehensive benefits package
Value of wellbeing and support of development
Flexibility in work location and schedule

Requirements Summary

6-7 years of ServiceNow experience, hands-on experience with ITSM modules, proficiency in ServiceNow development tools