As a Technical Writer at ServiceNow, you will define content strategy, execute content strategy, use AI expertise, and lead teams to create impactful content experiences.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Understanding of content development life cycles and processes
- 3+ years work experience in technical communication
- Samples of prior technical writing work
- Experience authoring in DITA, Markdown, or another structured authoring architecture
- Experience defining content strategy and leading content development projects
- Experience influencing or leading diverse, collaborative writing or project teams
Benefits
- Diverse, welcoming work environment
- Equal opportunity employer
- Accommodations for candidates with disabilities
- Export control regulations compliance