ServiceNow

Technical Writer

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
Software Asset Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Software Asset Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 13, 2025

As a Technical Writer at ServiceNow, you will define content strategy, execute content strategy, use AI expertise, and lead teams to create impactful content experiences.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Understanding of content development life cycles and processes
  • 3+ years work experience in technical communication
  • Samples of prior technical writing work
  • Experience authoring in DITA, Markdown, or another structured authoring architecture
  • Experience defining content strategy and leading content development projects
  • Experience influencing or leading diverse, collaborative writing or project teams

Benefits

  • Diverse, welcoming work environment
  • Equal opportunity employer
  • Accommodations for candidates with disabilities
  • Export control regulations compliance

Requirements Summary

3+ years experience in technical communication, AI expertise, and leadership skills