Technical Writer

As a Technical Writer at ServiceNow, you will define content strategy, execute content strategy, use AI expertise, and lead teams to create impactful content experiences.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Understanding of content development life cycles and processes
• 3+ years work experience in technical communication
• Samples of prior technical writing work
• Experience authoring in DITA, Markdown, or another structured authoring architecture
• Experience defining content strategy and leading content development projects
• Experience influencing or leading diverse, collaborative writing or project teams

Benefits

• Diverse, welcoming work environment
• Equal opportunity employer
• Accommodations for candidates with disabilities
• Export control regulations compliance