.svg)
PWX Solutions a PubWorX Company
Technology Support Engineer
Join PWX Solutions in Paris as a Technology Support Engineer. Provide IT support for Mac/Windows, troubleshoot applications, and enjoy relocation benefits.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
Customer Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
January 22, 2025
Condé Nast is seeking a Technology Support Engineer to join its Global Support team. The role involves providing first and second line support for Mac and Windows systems, troubleshooting applications, and providing ad hoc mobile support. The ideal candidate will have experience with Windows and Mac OS, G-Suite and Office365, and ITIL based processes.
Requirements
- Windows and Mac OS
- G-Suite and Office365
- Working to SLA’s and ITIL based processes
- Active Directory Administration
- PC and Mac hardware troubleshooting
- Printer troubleshooting
- Network essentials (TCP/IP basics)
- Audio Visual Skills (Zoom)
- Mobile device support (iPhone / iOS)
- Adobe CC Enterprise
- Jamf
- Bomgar
- Sophos
- Slack
- Polycom
- ServiceNow
- 8x8
- OKTA
Benefits
- Employee relocation sponsored: unknown
- Company description summary: Condé Nast is an international media company that produces high-quality content, with a footprint of over 1 billion consumers in 32 markets, across print, digital, video, and social platforms.
Requirements Summary
Windows and Mac OS, G-Suite and Office365, Active Directory Administration, PC and Mac hardware troubleshooting
