We are seeking a highly skilled Vice President to lead our Global Deskside Support Team and IT Service Delivery teams to ensure an exceptional end-user service.
Requirements
- Leadership and people management skills
- Accountability and professionalism
- Technical skills in ITIL, ServiceNow, Windows operating systems, mobile device management, and Microsoft Office
- Experience managing large cross-regional teams and third-party service providers
- Strong business acumen and customer relationship management skills
- Ability to work independently and in a team environment
- Proven experience in developing and nurturing teams and fostering a collaborative and growth mindset environment
Benefits
- Short-term incentive program (cash bonus)
- Market competitive cash compensation based on geography
- Positive work environment with no tolerance for workplace discrimination, violence, or harassment