Brookfield Properties

Vice President, Global Deskside and IT Service Delivery

Join Brookfield Properties as Vice President, Global Deskside and IT Service Delivery in New York. Lead IT teams, ensure top-notch service, and enjoy competitive benefits.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Senior
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Service Provider

Job description

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Posted on:
 
November 27, 2024

We are seeking a highly skilled Vice President to lead our Global Deskside Support Team and IT Service Delivery teams to ensure an exceptional end-user service.

Requirements

  • Leadership and people management skills
  • Accountability and professionalism
  • Technical skills in ITIL, ServiceNow, Windows operating systems, mobile device management, and Microsoft Office
  • Experience managing large cross-regional teams and third-party service providers
  • Strong business acumen and customer relationship management skills
  • Ability to work independently and in a team environment
  • Proven experience in developing and nurturing teams and fostering a collaborative and growth mindset environment

Benefits

  • Short-term incentive program (cash bonus)
  • Market competitive cash compensation based on geography
  • Positive work environment with no tolerance for workplace discrimination, violence, or harassment

Requirements Summary

Leadership, technical skills, and business acumen with 7-10 years of experience in IT support and 3 years of experience in a leadership role