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0010 Deutsche Bank Aktiengesellschaft
Access Governance Manager
Join Deutsche Bank as an Access Governance Manager in Eschborn. Drive access recertification, support users, and leverage your ITIL and customer service skills.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 12, 2024
We are looking for an Access Governance Manager to join our Chief Information Security team under Identity and access services pillar. The successful candidate will be responsible for driving Application, Unstructured Data Access Recertification drives across the bank and providing end-user support.
Requirements
- Knowledge of Infrastructure domain and understanding of access management and provisioning preferred
- Customer Service Experience a must
- Functional knowledge: RSA IGL, ServiceNow, Oracle Developer Tools and proficiency with SQL scripting and Excel macros, AD, VDR
- General computer skills including Microsoft tools, email etc.
- Strong organizational, multi-tasking and prioritizing skills
- Good verbal & interpersonal skills
- IT Service Management skills (ITIL)
- Ability to do root cause analysis
Benefits
- Emotionally and mentally balanced
- Physically thriving
- Socially connected
- Financially secure
Requirements Summary
5+ years of experience in Infrastructure domain and access management, strong customer service and organizational skills, knowledge of IT Service Management skills (ITIL)
